What to Do If Your Permanent Jewelry Breaks: Don't Panic, We've Got You!

Permanent Jewelry

You finally found the perfect permanent bracelet. Maybe it's a friendship bracelet you got with your bestie, a mother-daughter matching set, or a special piece that reminds you of someone you love. You've worn it every day, and then one day you look down and realize... it's broken!

First things first: DON'T PANIC!

We hear this question all the time at The Greenville Spark, and we're here to reassure you that a broken permanent jewelry chain doesn't mean it's time to say goodbye to your favorite piece.

In fact, helping customers with repairs and rewelds is one of the reasons we opened our permanent jewelry storefront right here in Greenville, SC!

Why Does Permanent Jewelry Break?

Let's clear something up: permanent jewelry is designed for everyday wear, but permanent doesn't mean indestructible.

Your chain can occasionally come undone or break if it gets caught on clothing, bags, hair ties, or other objects. Sometimes the small jump ring that connects your chain can open or break. Other times, a link in the actual chain may become damaged.

The good news? A broken weld is often a very simple fix!

What Should You Do If Your Permanent Bracelet Breaks?

If your permanent jewelry breaks, here are three simple steps to follow:

1. Save your chain!

This is the most important step. If your bracelet, anklet, or necklace comes off, don't throw it away! Keep all the pieces together, including the little connecting ring if you can find it.

2. Don't try to fix it yourself.

We know it's tempting to grab a pair of pliers and try to reconnect it, but permanent jewelry requires the proper equipment and experience to weld safely. Leave the repair to a professional.

3. Bring it to The Greenville Spark!

That's what we're here for! Stop by our Greenville storefront, and one of our trained jewelry artists can take a look at your piece and determine whether it can be rewelded.

Does The Greenville Spark Repair Broken Permanent Jewelry?

YES! And this is one of the things we're especially proud to offer our customers.

When we opened The Greenville Spark, we wanted to create more than just a place to get permanent jewelry. We wanted to create a place where customers could come back for help, support, and service long after their original appointment.

Here's our reweld policy:

If you purchased your permanent jewelry at The Greenville Spark:

We'll happily reweld your piece for FREE! Just bring it back to us in its original form, with all the pieces together.

If you purchased your permanent jewelry somewhere else:

We are happy to help with rewelds for just $10!

We love being able to help our Greenville community, even if you didn't originally get your jewelry from us.

A quick note: Our reweld service applies to pieces that are suitable for rewelding and returned in their original form. If the chain itself is damaged or missing pieces, we'll take a look and discuss the best options with you.

What If I Need to Take My Permanent Jewelry Off?

Sometimes life happens! You may need to remove your jewelry for surgery, a medical procedure, work, or simply because you want to take a break from wearing it.

Despite the name, permanent jewelry isn't meant to be impossible to remove.

Simply cut the small jump ring connecting your chain, rather than cutting through the chain itself. Save your jewelry, bring it back to The Greenville Spark, and we'll be happy to help you get it back on!

We offer complimentary jewelry removal at our store, too.

Why Having a Local Permanent Jewelry Store Matters

One of the things that makes The Greenville Spark special is that we're not just a pop-up or a temporary jewelry booth. We're Greenville's original permanent jewelry business, with a dedicated storefront in District Midtown.

That means you always know where to find us!

Need a reweld? We're here.

Need your bracelet removed? We're here.

Want to add another bracelet to your stack? We're here for that, too!

We believe the experience shouldn't end when you leave our jewelry bar. We want to build relationships with our customers and be here for all the little moments that come afterward.

Your Favorite Jewelry Deserves a Second Spark!

So, if your permanent bracelet breaks, don't panic, don't throw it away, and definitely don't assume it's gone forever!

Gather up your chain and bring it by The Greenville Spark. We'll take a look and help you get your favorite piece back where it belongs.

Whether you originally got sparked with us or somewhere else, we'd love to help.

Come see us at The Greenville Spark!

📍 500 Congaree Road, Suite 2105
District Midtown | Greenville, SC 29607

Walk-ins are always welcome!

Because sometimes all your favorite jewelry needs is a little second spark. ✨

The Greenville Spark Greenville's Original Permanent Jewelry Boutique

Let's Make It Permanent!

Next
Next

The Removable Hand Chain: Three Pieces You May Already Own Or You Can Purchase At The Greenville Spark